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FREQUENTLY ASKED QUESTIONS
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NOT SO PRO FREQUENTLY ASKED QUESTIONS
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I’d
like to receive email updates, how can I get on the mailing list?
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If
you already play or have played in our leagues, you will already have
a User ID. To get on the e-mail list, click
here
and login to the database. Update your user profile by clicking
Modify/Review
Personal Profile. Check the boxes below 'I wish to receive
the following eNewsletters and Event Info'
If
you don't already have a User ID, you can create one at the the same
link.
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I
want to register a team, how do I do that?
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Registration
for any league is done by clicking the 'Register Here' button on the
top left of the screen. The Register page lists all leagues and
events that are currently available for registration. Click on
the relevant link (make sure you select the correct sport, night and
division).
Login
using your User ID and Password (If you don't have one, then create
one by selecting Option 3). Select your team name and add your
roster. The roster can be created by inputting your player's
User ID's, or if they don't have a User ID, you must input their First
Name, Last Name and e-mail address.
You
are required to enter the specified number of players (and meet
minimum gender requirements). You will not be able to proceed if
you have not met these requirements.
Once you have entered your roster, proceed to the payment section.
PAYMENT IS MADE VIA REAL-TIME CREDIT CARD
TRANSACTION ON THE WEBSITE DURING THE REGISTRATION PROCESS. ONCE
PAYMENT HAS BEEN SUCCESSFULLY SUBMITTED, THEN THE REGISTRANT will
receive an onscreen and an e-mail confirmation. If
you do not receive a confirmation, then you have not successfully
registered.
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I
want to register my team, but I don't have all the User ID's for my
team. How do I get them?
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If
you have registered the same team (or a similar team) in the past, you
would have received a
confirmation email at that time. This has all the User ID's for
those players. You can reference that email. You should
also contact your team members to give them your User ID's. If
this is not possible, you can contact us and we will find them for
you.
Please
do not guess at the spelling of their name or their e-mail
address. If they have played in our leagues, they will have a
User ID. By entering incorrect information, additional User ID's
will be created, and will not recognize Membership or waiver status.
If a team captain submits an obviously
false name and/or e-mail address on their roster, they will be subject
to a $25 administration charge to correct this informatioN.
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Can
I request specific schedule times and specific gyms?
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We
do our best to try to even out schedules so that teams have an
equitable distribution of game times (indoor leagues) or field
locations (outdoor leagues). Unfortunately, this is not always
possible.
If
you do have a specific request (ie. only 6:45pm games, no 6:45pm
games, only at Monarch Park, etc.), we will do our best to accommodate
you, subject to other requests in your division, and given our
permits. These requests must be made at registration.
Please
note there are NO requests for specific times or locations for
playoffs.
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Can
I sign up as an Individual?
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YES, just chose the night and division, click on register me.
We will then place you on a team with other individuals that you will
play with for the rest of the season. For details at to the location
of your first match, and for the list of your teammates, please check
the web site approximately a week before leagues begin. For Beach
Volleyball individuals, you will have to wait until your first night
at the beach at the Individuals Check in, to find out what team you
are on.
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What
if I would like to be on the same team as my friend?
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You
will both have to register separately online and put in the comment
sections that you want to be on the same team as each other.
If you forget, please email
info@notsopro.com
your request. Make sure to include the night, sport and
division you are playing on.
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Do
I have to be a member to play?
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All players are automatically members and eligible to receive great
discounts from our sponsors.
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How
do I sign the on-line waiver?
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Go
to the 'update your profile' link at
www.notsopro.com/toronto/login.htm
If
you don’t know your user id and password to log on, you can have it
emailed to you by selecting ''Option 2
- I have forgotten my USER ID# and/or my
PASSWORD. Tell me what they are'.
Once you have logged in, just follow
the instructions to sign your waiver.
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How
can I find out my schedule and what team I am on?
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All
schedules are on the website via the Schedules link, click on the
night and division you signed
up for. You will find the teams and standings, and at the bottom
of that page you will see a tab that will say “schedules” click on
that to see your times and location.
PLEASE NOTE: For Beach Volleyball, all
schedules are posted the DAY OF, at the beach. The schedules link will
only show the previous week’s results and standings.
Schedules
are sometimes forced to change, usually due to schools being
unavailable for a particular night. As soon as we are notified
of these changes, we post these changes on the website.
IMPORTANT:
IF YOU HAVE BOOKMARKED OUR SITE, ALWAYS PRESS
REFRESH TO ENSURE THAT YOU ARE CHECKING THE MOST UPDATED SCHEDULE!!!
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Why did my
schedule change?
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Schedules are sometimes forced to
change, usually due to schools being unavailable for a particular
night. As soon as we are notified of these changes, we post
these changes on the website. Usually, we have at least one
week's warning of these changes, but sometimes we are not notified
ourselves until the day of or the day before a schedule change.
It is the responsibility of the school and the permit department to inform
us of any changes in a timely manner, but this does not always happen.
Please bear with us as we have no control over these changes.
In
these circumstances when a schedule is forced to change, we also make
every effort to personally contact those players affected by the
change. We will make a phone call to the team captain, as well
as sending an e-mail to all the players that will be affected.
This is why it is very important that all roster information is
correct and up to date. It is beyond our control to notify
players if a) their e-mail address or phone number is not correct; or
b) the captain did not register the proper information.
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If
I have missed the registration deadline what should I do?
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Sometimes
there are still spots available for teams to even up a division or for
Individuals to fill up an Individuals team.
Please check the website. If
registration is still open you will be able to register online even
AFTER the deadline. If the spot you want is full then
contact us to see if we
could take you
or put you on a waiting list
at
leagues@notsopro.com.
Just
leave all of your details and WE WILL GET BACK TO YOU IF WE NEED YOU.
Example:
Jane Smith – Female – Individual – Tuesday or Wednesday
Recreation Volleyball. Day
contact # 416–555-5555 x21, e-mail address: janesmith@hotmail.com.
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What
if the other team doesn’t show up?
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Unfortunately,
defaults are OUT OF OUR CONTROL. Therefore, we cannot give
refunds or re-schedule games. The defaulted team will be contacted and given
a warning and will lose the match. Teams without opponents are still welcome to
utilize the facilities during their scheduled game time, for practice.
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What
if it is raining, do we still go to our games?
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Yes,
please go to your game. Obviously if it is lightning or the
field is under water it will be called at the field between the two
captains for flag football, ultimate frisbee, soccer and softball. For
Beach Volleyball, any decisions to cancel will be made at the beach by
the co-ordinators
no sooner than 6:45pm.
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How
many times can our team default?
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Teams
will receive a warning after their first two defaults, and
WILL
be
ejected from the league (with no refund) if your
team defaults a third time.
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Can
I get contact details for another member or teammate from NOT SO PRO?
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No,
we never give out any personal information without that person's
consent. You will need to exchange details at your next
game.
If
you have a request to contact another member, we will forward your
information, one time only, to that person, and they can choose to respond.
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Do you have any links to information specific
to the sport I am signed up for (ie. rules, locations)?
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Yes we do! We have all sorts of additional information on our
website under our Sports
Leagues.
Click on the sport that you are interested in and check out all the
links.
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Not So Pro - LIVE TO PLAY!!
ABOUT US
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CONTACT US
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FAQ's
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POLICIES
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PRIVACY POLICY
Web site (c) Not So Pro Sports 2007.
All Rights Reserved. 2007.
"Not So Pro" (R) and the Not So Pro logos are registered trademarks (R).
Not So Pro Sports - A Division of
TESSC Inc.
Not So Pro - Brought to you by:
 
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